#Cloud Sources & Integrations

LumiFrame can connect to your existing cloud photo libraries so you don't have to re-upload everything. Link your Google Photos, Dropbox, or OneDrive account and import photos and videos directly into your albums.

Elite feature: Cloud source integrations require an Elite plan. See Premium & Plans for details.

#Supported cloud sources

| Provider | What you can import | |----------|-------------------| | Google Photos | Photos and videos from your Google Photos library, including albums | | Dropbox | Photos and videos from any Dropbox folder | | OneDrive | Photos and videos from your OneDrive, including Camera Roll |

#Connecting a cloud account

Go to Settings → Media Management → Connected Sources.
Tap the provider you want to connect (e.g. Google Photos).
You'll be redirected to that provider's sign-in page. Log in and grant LumiFrame permission to read your photos.
Once connected, the provider appears in your Connected Sources list with a green checkmark.

Privacy note: LumiFrame only requests read access to your photos. It cannot modify, delete, or reorganise anything in your cloud account.

You can connect multiple providers at the same time.

#Importing photos and videos

Once connected, your cloud sources appear as an option whenever you add media to an album:

Open any album and tap Add Media.
Switch to the Cloud Sources tab.
Select your provider.
Browse your cloud library — use folders, albums, or search to find what you want.
Tap items to select them, then tap Done.

The selected items are imported into your LumiFrame album. Depending on file size and your internet speed, this may take a moment.

#Selective import

You don't need to import your entire library. Pick only the photos and videos you want on your frames — you can always come back and import more later.

#Sync behaviour

Cloud source imports are one-way snapshots. When you import a photo from Google Photos:

A copy is stored in LumiFrame's cloud so your frames can always access it.
If you later delete the original from Google Photos, the LumiFrame copy is unaffected.
If you edit the original in Google Photos (crop, filter, etc.), the LumiFrame copy keeps the version you imported.

To get an updated version, simply re-import the photo.

#Managing connected accounts

To view or disconnect a cloud source:

Go to Settings → Media Management → Connected Sources.
Tap a connected provider to see details.
Tap Disconnect to revoke access.

Disconnecting a provider does not remove any media you've already imported into albums. It just stops you from importing new content from that provider until you reconnect.

#Troubleshooting

#"Unable to connect" error

Check your internet connection.
Make sure you're signing in with the correct account.
If you previously revoked LumiFrame's access in your provider's settings (e.g. Google Account → Security → Third-party apps), you'll need to re-authorise.

#Photos appear blurry after import

LumiFrame imports the full-resolution version. If a photo looks blurry, the import may still be processing — wait a minute and check again.
On very slow connections, a low-resolution preview may appear first while the full version downloads.

#Provider not listed

Cloud source support varies by platform. If you don't see a provider you expect, check that your LumiFrame app is up to date and that you're on the Elite plan.